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Common queries answered

Frequently asked Questions

United Kingdon

We post orders first class with Royal Mail.

Free delivery for UK means the delivery will be posted first class with a signature required on receipt.

This normally takes 1-3 days from posting

Next day delivery means that the items is posted out “Special Delivery” with a next day guarantee. 

Europe

European deliveries are also posted using Royal Mail International Tracked and Signed Service, which takes 5 – 10 days.

Special Note

Due to the Covid pandemic all couriers have been experiencing some delays

Please look at Royal Mail Website for updates

We have a 14 day “No Quibble” returns policy.

If you do not like your pedal, then return to us, with pedal and packaging un-damaged and we will provide a refund of the full purchase price.

Email us to request the return and we will provide a delivery address for the returned pedal.

Email us, using the contact form, and we will try to change the address – after we’ve asked a few questions to ensure it is you changing the address!

It is not always easy as we try to mail your order as soon as we can

You can track the status of your order in two ways

As the order is being processed, you will be sent confirmation email and an invoice

Once the pedal is posted, you will receive a Royal Mail tracking code and your delivery can be monitored from the Royal Mail Tracking Portal.

Please email us using the contact form or

Call us on 01425 524006

Contact us and we will do our best to sort it out

Please take care with shipping addressed as we cannot change the address once posted

We ship to all countries where we are legally allowed to do so.

For shipping outside of UK and Europe, please contact us first

Yes, your item will come in one package

Still need help?

Get in touch with us

Or you can call us on 01425 524006
Free UK Delivery

On all standard delivery orders

Easy 14 Day Returns

14 day money back guarantee
(see detailed terms)

Worldwide Delivery

Contact us for non EU shipping rates

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